Refund Policy

StrikeIQ Pro sells digital subscription access to an online analytics platform. There are no physical goods. 1. Instant access: A Pro subscription is activated immediately after a successful payment. Because access is granted instantly and is digital in nature, subscription fees are generally non-refundable once the plan is active. 2. Eligible refunds: If you were charged in error (e.g. a duplicate charge), or the paid service was unavailable for an extended, continuous period due to a fault on our side, you may request a refund within 7 days of the transaction. 3. How to request: Email support@example.com with your registered email, the payment/order ID, and the reason. We review each request on a case-by-case basis and respond within 3 business days. 4. Processing: Approved refunds are returned to the original payment method through our payment partner (Razorpay) within 5–7 business days. Bank/processor timelines may vary. 5. No refund for partial use: Refunds are not provided for unused days of an active subscription, change of mind, or failure to use the service. This policy is in addition to your statutory rights under applicable Indian law.